Common questions
Do you have any questions about our pieces or the purchasing process? We have gathered the most common questions asked by our customers and, here, you can find the answers you are looking for.
All of our accessories are made of stainless steel, a material with great durability and water resistance.
No! All of our accessories are made of stainless steel. This material does not darken and does not stain the skin.
Avoid direct contact with perfumes, creams, detergents and other products that may
contain chemicals. Store the pieces separately to avoid scratches on them.
Yes! We perform laser engraving on the pieces indicated in the “personalizations” tab. These recordings do not lose quality or color
over time, but these pieces must receive the same care as the rest.
Yes! Shipping is free to mainland Portugal on purchases over €50. After order confirmation, shipping time is up to 2 working days (in the case of personalized accessories, it can take up to 3 working days).
After the order leaves our facilities, delivery time is up to 2 working days, and may take a little longer if sent to the islands.
During festive seasons, shipping times can take up to 5 working days.
O estado "não processado" significa que recebemos a tua encomenda mas que ainda não foi expedida.